Privacy Policy

At TechSustainify, we are committed to protecting your personal information while delivering the best coding education experience. We collect information in two primary ways: information you provide directly and information collected automatically when you use our platform.

Personal Information: When you register an account, enroll in a course, or contact our support team, we collect your full name, email address, phone number (optional), country of residence, and billing information for paid services.

Usage Data: We automatically collect data about how you interact with our platform. This includes your IP address, browser type, device identifiers, pages visited, time spent on lessons, quiz scores, assignment submissions, and course completion status. This data helps us improve our curriculum and personalize your learning journey.

Cookies and Tracking: We use cookies, web beacons, and similar technologies to maintain your session, remember preferences, and analyze platform performance. You may control cookie settings through your browser, though some features may not function optimally without them.

The information we collect is used exclusively to operate, improve, and secure our educational platform. We never sell your personal data to third parties for commercial advertising purposes.

We may also use aggregated, anonymized data for academic research, industry reports, and internal business planning. Such data cannot be used to identify you personally.

We share your data only with trusted partners who assist in delivering our services. All third-party partners are contractually obligated to handle your data according to strict confidentiality and security standards.

• Payment Processors: Razorpay, Stripe, and PayPal process billing data. We do not store full card numbers on our servers.
• Cloud Hosting: Amazon Web Services (AWS) and Google Cloud Platform host our platform infrastructure in secure, certified data centers.
• Email Services: SendGrid handles transactional and marketing emails on our behalf under strict data processing agreements.
• Analytics Tools: Google Analytics (anonymized) helps us understand platform usage trends without identifying individual users.
• Legal Compliance: We may disclose your information if required by law, court order, or to protect the rights and safety of our users and staff.

We take data security seriously and implement industry-standard measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

All data transmitted between your browser and our servers is encrypted using TLS 1.3 (HTTPS). Stored passwords are hashed using bcryptwith salt rounds. Our servers undergo regular security audits, vulnerability assessments, and penetration testing by certified cybersecurity professionals.

You have meaningful control over your personal data. Depending on your jurisdiction, you may have the following rights under laws such as GDPR (EU), CCPA (California), and India's Digital Personal Data Protection Act 2023.

• Right to Access: Request a copy of all personal data we hold about you.
• Right to Rectification: Correct inaccurate or incomplete personal information at any time.
• Right to Erasure: Request deletion of your account and associated personal data, subject to legal obligations.
• Right to Portability: Receive your data in a machine-readable format to transfer to another service.
• Right to Opt-Out: Unsubscribe from marketing emails at any time via the link in any email we send.

To exercise any of these rights, contact our Data Protection Officer at privacy@techsustainify.com. We will respond within 30 days of your request.

TechSustainify is designed for learners aged 13 and above. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you believe a child under 13 has registered on our platform without appropriate consent, please contact us immediately and we will promptly delete the account and associated data.

For learners between 13–18 years of age, we recommend parental guidance when enrolling in paid courses. Parents or guardians may contact us to review or delete their child's data at any time.

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes, we will notify you via email or a prominent notice on our platform at least 14 days before the changes take effect.

Continued use of TechSustainify after the effective date of a revised policy constitutes your acceptance of the updated terms. We encourage you to review this page regularly. The "Last Updated" date at the top of this policy reflects the most recent revision.